Terms and Conditions
Effective Date: 17 August, 2025
1. Introduction
Welcome to Bharat Moves ("Platform"). By using our
website and services, you agree to
comply with these Terms and Conditions. If you do not agree, please refrain from using the
platform.
2. Platform Role and Liability Disclaimer
Bharat Moves acts solely as a connecting
platform for truck drivers,
transporters, shippers, business owners, companies, and other users. We do not provide
transportation or logistics services ourselves. All transactions, negotiations, and
communications are conducted directly between users.
We are not responsible for any loss, damage, fraud, miscommunication, or disputes arising from
interactions on the platform.
3. Eligibility and User Responsibilities
- Our services are open to all types of users, including truck drivers,
drivers, transporters, shippers, logistics companies, business owners, and others.
- Users must provide accurate, current, and complete information while
creating an account.
- Users are solely responsible for verifying the identity and reliability of other users
before entering into agreements or transactions.
- We do not take responsibility for incomplete, delayed, or failed deliveries or services.
4. Prohibited Activities
- Posting false, misleading, or harmful content
- Using the platform for fraudulent or illegal activities
- Harassing, abusing, or threatening other users
- Attempting unauthorized access to other accounts
- Collecting or misusing data of other users without consent
5. Paid Access to Contact Details ("Get Contact" Feature)
We offer a paid feature known as "Get Contact", which allows verified service
providers to directly access the mobile number and email address of users who have posted a job or
service request, without needing to place a bid.
- This feature is optional and requires advance payment for each job post.
- By posting a job or service request on our platform, you expressly agree and
consent that your contact details (email and mobile number) may be shared with
users who have completed payment to use the "Get Contact" feature.
- Contact sharing occurs immediately and automatically upon successful payment.
- This feature does not guarantee a confirmed deal, booking, or service agreement.
- Any misuse of contact information (e.g., spam, harassment, or unsolicited messages) will lead to
account suspension or blacklisting.
- All access is logged and monitored to ensure legal compliance and prevent abuse.
6. Data Collection and Privacy
We collect personal data in accordance with Indian laws. By using our platform, you agree to:
- Allow collection, processing, and storage of your information.
- Allow sharing of your email and mobile number with other users for business purposes, only
with your consent.
- Allow us to sell/share your contact data if you opt in to such features.
- You can withdraw consent or request deletion anytime.
7. Dispute Resolution
- Disputes must be resolved between users directly.
- Bharat Moves does not arbitrate or mediate
disputes.
- Repeated complaints may result in blacklisting.
8. Verification and Blacklisting
- Verification may include Aadhaar, GST, etc.
- Accounts may be suspended or blacklisted for fraud or abuse.
9. Disclaimer of Warranties
The platform is provided on an "as-is" and "as-available"
basis. We do not guarantee the accuracy or performance of user listings or interactions.
10. Limitation of Liability
Bharat Moves is not liable for financial losses,
disputes, delays, or service failures
resulting from platform use.
11. Changes to Terms
We may modify these Terms at any time. Changes will be posted on the site and may be communicated
via email or in-app notification.
By using Bharat Moves, you acknowledge that you
have read, understood, and agree
to be bound by these Terms and Conditions.